Welcome to 3AP! Please read these Terms and Conditions (Terms) carefully before using our website (Site). With each visit to our Site, you signify your agreement to these Terms and Conditions of Use.

The following Terms are for the use of the 3 Axes Print Pty Ltd (3AP) website and related materials. 3 Axes Print Pty Ltd (3AP) is defined as any intellectual property, legal materials, documents, web pages, software, products, email, information, or any other materials provided by or previously provided by 3AP, including any portion thereof. 3AP services, products and solutions is defined as any 3AP service.

• Terms and Conditions
• Privacy Policy
• Shipping Policy
• Returns Policy
• Cookie Policy
• Disclaimers

Terms and Conditions

Acceptance of Terms

By using our Site, you agree to be bound by these Terms, which constitute a legally binding agreement between you and 3AP. If you do not agree to these Terms, you are not granted authority to use our Site.

 Use of Website

You may use our Site for lawful purposes only. You may not use our Site in any way that violates any applicable laws or regulations, or that infringes upon the rights of any third party. You may not use our Site to engage in any fraudulent, abusive, or illegal activity.

Intellectual Property

1. All content on our Site, including text, graphics, logos, images, IP, code and software, is the property of 3AP and/or its creators and protected by intellectual property laws. You may not use any of our content without our prior written consent.
2. All copyright, trade marks (including its distinguishing guise and/or trade dress), and other intellectual property rights (registered and unregistered) of 3AP Material belong to 3AP and its suppliers. 3AP reserves all of its rights in the 3AP Material. Nothing in the Terms grants you a right or licence to use any intellectual property rights owned or controlled by 3AP or any other third party except as expressly provided in these Terms.
3. You agree to the following:
   • The 3AP Material is the property of 3AP and its suppliers;
   • You will not use the 3AP Material for any purpose other than is expressly permitted by these Terms;
   • You will not distribute in any medium any 3AP Material without 3AP prior written authorization or as expressly provided in these Terms.
   • Any distribution or past distribution of any 3AP Material that violates these Terms is subject to liquidated damages in an amount equal to that which would be payable by a copyright infringer for knowingly copying a work, and based on each page of any website which uses 3AP Material being a separate work under the Copyright Act and each access of a page of a website by a customer being a separate publication of a work.
   • 3AP shall have the right to represent its suppliers in any dispute.

Accounts/Purchases

1. When you purchase products or services (Account) on our Site, you agree to the following:
   • You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
   • All personal information you provide to us through your account is up to date, accurate and truthful and that you will update your personal information if it changes.
2. We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms.

Third Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control  We are not responsible for the content, policies or practices of any third-party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using those sites.

Disclaimer of Warranties

1. Except as expressly provided in these Terms, to the maximum extent permitted under applicable law, 3AP Material and 3AP Services are provided ‘’as is’’ without any kind of warranty.
2. We do not warrant that our Site will be uninterrupted or error-free, or that any defects will be corrected. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
3. You accept full responsibility for determining whether 3AP Material and 3AP Services are suitable for any particular purpose and for protecting yourself against any possible consequential damages.
4. 3AP does not authenticate users’ signatures or identities. 3AP electronic signature functionality does not track IP addresses, including digital certificates, use a certification authority nor any other third-party verification. You accept full responsibility for determining whether an electronic signature is suitable for any particular purpose.
5. Except as expressly provided in these Terms or where prohibited by law, we are not responsible for any loss, injury, claim, liability, damage or consequential damage related to your use of 3AP Material and 3AP Services, or for inaccessibility of 3AP Material and 3AP Services whether from errors or omission in the content of 3AP Material and 3AP Services or any other linked sites or for any other reason. Use of 3AP Material and 3AP Services is at your own risk.
6. 3AP does not represent or warrant that 3AP Material, the Site or any linked sites are free of any harmful materials.

Limitation of Liability

1. To the fullest extent permitted by applicable law, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our Site, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.
2. Except as expressly provided in these Terms or where prohibited by law, the maximum liability of 3AP is the amount paid to 3AP by the customer, however, where 3AP has provided a service, the maximum liability of 3AP for any 3AP Services is the portion of the amount paid to 3AP by the customer specifically for the 3AP Services as calculated by 3AP.

Indemnification

You agree to indemnify and hold 3AP, its directors, officers and employees, harmless from any actions, claims, damages, loss, liabilities, costs, and expenses (including reasonable legal fees) asserted by any third party due to or arising out of or in connection with your use of our Site or any breach of these Terms.

Restrictions

1. To the maximum extent allowable under applicable law, except as explicitly identified in these Terms, you agree not to publish, re-publish, lend, license, give away, look at the software source code, modify the software source code, post to an internet web site, or use in an automated system any 3AP Material nor will you utilise 3AP Material in any way for the creation of an automated system or Site, nor will you allow or assist a third party to do so.
2. You agree to only use 3AP Material and the Site as a customer.
3. Licences granted are subject to these Terms, and are non-exclusive, non-transferable and revocable.
4. The rights granted under these Terms are granted to you only.
5. 3AP retains the right to prohibit organisations, groups, or individuals, or yourself from using its Site or 3AP Material or 3AP Services at its discretion.

Guarantees and Refunds

1. The Australian Consumer Law (ACL) provides certain guarantees to consumers when they purchase goods and these guarantees cannot be excluded, restricted or modified.
2. The following additional restrictions apply to the guaranteed payments for mistakes:
   • The customer was the first person to mention a mistake for the Guarantee category.
   • Guarantees only apply to 3AP mistakes, not to customer mistakes.
   • 3AP are only required to pay a customer once for a mistake no matter how many mistakes they may bring to our attention.
3. Our maximum liability for any guarantee or refund commitments specified in 3AP Material, or by law, are subject to a maximum of the amount paid by the customer and are subject to a claim being submitted within 30 days of purchase.

Client Privacy

You consent to 3AP using your personal information according to its Privacy Policy – See below.

Changes to Terms and Conditions

1. Unless expressed by law that you must be informed in a reasonable manner regarding any pricing increase, 3AP may at its sole discretion change these Terms at any time.
2. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our Site after any such changes constitutes your acceptance of the updated Terms.

Terms & Headings

All  of the Terms are valid regardless of the heading. To the maximum extent  possible under law, the Terms take precedence over any conflicting 3AP Material should it be judicially found that the conflicting 3AP Material is legally relevant to this Agreement under law.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without giving effect to any principles of conflicts of law. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of New South Wales, Australia.

Waivers

No failure or delay on the part of 3AP in exercising any right or power under these Terms will operate as a waiver of such right or power.

Whole Agreement

Except as explicitly set forth in this agreement, these Terms, the pricing displayed on the Site, and the Site’s Disclaimer/s, constitute the whole agreement between you and 3 Axes Print Pty Ltd (3AP) not withstanding any:

1. 3AP Material other than this Agreement
2. Communication between you and 3AP including telephone and email
3. Announcements, newsletters or promotional material from 3AP

Severability

If any part of this Agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.

Contact Us

If you have any questions or concerns about these Terms and Conditions of use, please contact us.

Privacy Policy

Effective Date:  1 June 2023

Introduction

Our company, 3 Axes Print Pty Ltd (3AP) is committed to protecting the privacy of our customers and visitors to our website (Site). This Privacy Policy outlines the information we collect, how we use it, who has access to the data collected and your rights in relation to that information. This Privacy Policy applies in addition to the Terms and Conditions of Use of our Site.

GDPR

1. For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
2. We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent

1. By using our Site users agree that they consent to the conditions set out in this Privacy Policy.
2. When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful. You can withdraw your consent by emailing us at solutions@3ap.com.au

Legal Basis for Processing

1. We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
2. We rely on the following legal bases to collect and process the personal data of users in the EU:
   • Users have provided their consent to the processing of their data for one or more specific purposes;
   • Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are selling a product or service; and
   • Processing of user personal data is necessary for us to comply with a legal obligation. If a user does not provide the personal data necessary for us to perform a legal obligation the consequences may be that we are unable to process your order.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

1. IP address;
2. Location; and
3. Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

1. First and last name
2. Email address;
3. Phone number; and
4. Address.

This data may be collected when placing an order or completing the contact form.

What Information We Collect

1. We may collect personal information from you when you place an order on our Site, fill out a contact form, or subscribe to our mailing list. The personal information we collect may include your name, email address, phone number, and mailing address.
2. We also collect non-personal information such as your IP address, browser type, and device type when you visit our Site.
3. We do not collect or store any of your payment details.

How We Use Your Information

1. We use the personal information we collect to fulfill your orders, communicate with you about your orders or enquiries, and provide you with information about our products and services. We may also use your information to improve our Site and customer service.
2. We do not sell or share your personal information with third parties except as necessary to fulfill your orders or as required by law. Specifically we may share user data with Payment Gateways, specifically PayPal and Shipping Gateways, specifically Australia Post and Aramex.
3. We will not use your data beyond what we disclose in this Privacy Policy.
4. We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
5. Third parties will not be able to access user data beyond what is reasonable to achieve the given purpose.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another website, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

As governed by Australian Regulations, user data will be stored for 2 years.

Security of Your Information – How We Protect Your Personal Data

1. In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees, contractors and consultants are bound by strict confidentiality and non-disclosure agreements and a breach of this agreement has severe penalties, including termination.
2. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers

1. Where directed by law, we disclose user personal data in Australia.
2. When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.
3. If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:
   • The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or
   • We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient.

Your Rights

You have the right to access and correct the personal information we hold about you. You may also request that we delete your personal information, but we may be required by law to retain certain information for a certain period of time.

Under the GDPR, you have the following rights:

1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data, their parent or guardian may contact our privacy officer at solutions@3ap.com.au.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer at solutions@3ap.com.au

Do Not Track Notice

Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section below so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Australian Consumer Affairs or Fair Trading in the State of New South Wales, Australia.

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at solutions@3ap.com.au

Shipping Policy

1. We strive to process and ship all orders within 3 business days of receipt of cleared payment, unless otherwise stated. Please note that this period may be longer for customized or made-to-order items.

2. You are responsible for all shipping, export and/or import costs associated with your purchase or, if applicable, return shipping expenses to 3AP if making a warranty or refund claim.

3. 3AP currently offer domestic shipping within Australia as well as international shipping to select countries. Please note that international orders may be subject to additional fees and delays due to customs regulations.

4. We offer shipping options with Australia Post and Aramex, and you will have the option to select the carrier that you believe can provide the best service for your order.

5. We will provide you with a tracking number once your order has shipped so you can track your package.

6. Where goods are damaged or defective upon delivery, you must first contact your courier service.

7. 3AP accepts no liability for damage occurred during transit by any courier or delivery service.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at solutions@3ap.com.au.

Returns Policy

The Australian Consumer Law (ACL) provides certain guarantees to consumers when they purchase goods and these guarantees cannot be excluded, restricted or modified.

1. If you are not satisfied with your purchase, you may return it to us within 30 days of receipt for a full refund or exchange, subject to the following conditions:
   • The item must be in its original condition and packaging.
   • You must contact us to obtain a return authorization before shipping the item back to us.
   • You are responsible for all shipping costs associated with returning the item unless the return is due to our error or a defective product.

2. All refund claims must firstly be directed by email to solutions@3ap.com.au. In order to make a claim you must include:
   • Details of the defect or damage in relation to which you are making a claim;
   • Photographic evidence of the defect or damage where applicable;
   • Your invoice and any other proof of purchase &
   • Any other details we may need to process your claim.

3. When making a claim you must comply with all return instructions provided to you via your email address used at time of purchase.

4. Except as required by law, refunds or store credit shall not apply in respect of goods:
   • Where the goods have not been installed, maintained, operated or used in accordance with the instructions or any other specifications provided with the goods;
   • Where damage or defects are caused by deliberate or negligent misuse or abuse, physical alteration, fire, liquid spillage, use of incorrect voltage, power surges or dips, thunderstorm activity, force majeure, voltage supply problems and interruptions, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories, corrosive conditions, computer viruses or introduction by an insect, pest or other foreign body;
   • Where damage results from any third-party goods not provided by us;
   • Where items are lost or stolen

5. Once we receive your returned item, in the case of refund claim, we will inspect it to ensure that it is in its original condition and packaging. In the case of a warranty claim, we will commence an investigation of failure.

6. If applicable, or directed by Australian Consumer Law (ACL), we will then process your refund or exchange within 30 business days.

7. Please note that customized or made-to-order items are not eligible for return unless by law and they are defective or there was a proven error on our part.

8. Where goods are damaged or defective upon delivery, you must first contact your courier service. 3AP accepts no liability for damage occurred during transit by any courier or delivery service.

9. If any returned goods are found to be in good working order, we may seek reimbursement, at our discretion, for any costs incurred by us in relation to such goods. In such cases, you agree that we may hold your goods until such payment is received.

Contact Us

If you have any questions or concerns about our Returns Policy, please contact us at solutions@3ap.com.au. 

Cookie Policy

Introduction

Our website uses cookies to enhance your user experience and to provide us with information about how our website is used. This Cookie Policy outlines the cookies we use, how we use them, and your rights in relation to those cookies.

What Are Cookies

Cookies are small data files that are placed on your device when you visit our website. Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device until they expire or you delete them. You can choose to disable cookies entirely in your internet browser but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

2. Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and

3. Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies for payment and shipping gateways.

How We Use Cookies

1. We use cookies to provide you with a better user experience on our website. We use both session and persistent cookies to remember your preferences, analyse how our website is used, and personalize content and ads.
2. We use third-party cookies from services such as Google Analytics to analyse how our website is used.

Your Consent

By using our website, you consent to the use of cookies as outlined in this Cookie Policy. You may withdraw your consent at any time by deleting cookies from your device or by adjusting your browser settings to reject cookies.

Your Rights

You have the right to control the use of cookies on your device through your browser settings. You may choose to reject all cookies, only certain cookies, or accept cookies from certain websites only.

Please note that rejecting cookies may affect your user experience on our website and may prevent certain features from functioning properly.

Contact Us

If you have any questions or concerns about our Cookie Policy, please contact us at solutions@3ap.com.au

Disclaimers

Site Disclaimer (cookies etc)

This website uses cookies to ensure that you have the best possible experience when visiting the website. View our Privacy Policy and Cookie Policy above for more information about this. To accept the use of non-essential cookies, please click “I Agree”

Disclaimer

This website is owned and operated by 3 Axes Print Pty Ltd (3AP) and the information and other material on this website (Material) has been prepared by us or on our behalf. This website and the Material are intended to provide general information only and, while it has been prepared with care, it may not be accurate or current. Your access and use of this website and the Material is at your own discretion and risk, and you are solely responsible for any losses and costs associated with such access or use.

Without limited to the foregoing, we do not represent or warrant that any files obtained from or through this website will be free from computer viruses or other defects. Any such files are provided, and may only be used, on the basis that you assume all responsibility for any loss, damage or other consequences resulting directly or indirectly from those files.

This website may contain hypertexts links, frames or other references to parties that are unrelated to us and their websites. Such links are provided for your convenience only and we accept no responsibility for, and make no representations or warranty about, the accuracy or completeness of, or any other matter regarding those websites. We do not necessarily approve of, or endorse any material on such websites, the parties that those websites, or any goods or services that they supply (whether or not through those websites). You acknowledge and agree that you access and use those websites, goods and/or services solely at your own risk.

To the extent that you purchase goods or services from us through this website, separate terms and conditions will apply.

The above disclaimers and limitations on liability do not exclude, modify or limit any rights, which by law may not be excluded, modified or limited, including but not limited to your rights under the Australian Consumer Law.